Running Late Policy ... On the day of your appointment, please arrive on time to ensure you receive your full service. If you are running late, we will do everything we can to accommodate you. Lost or Damaged Items Policy ... We regret that we cannot be responsible for loss or damage of personal articles. Please keep all valuables with you during your service.     Cancelations Policy … Should a cancellation or date change be necessary, we request a minimum of 24-hours notice. First time clients to the salon should call back to confirm their appointment with the appointment desk. Certain services must be secured with a credit card Method of Payment Policy … We accept Visa and MasterCard.     Getting The Most out Of Your Time With Us ... For an easy and enjoyable experience we recommend you arrive 10 minutes prior to your appointment. We have a selection of beverages for you to enjoy. A stress relieving mini massage accompanies every hair service Did You Know? … For every new client that you refer to SalonROX that you’ll receive $10 towards any product or service of your choice! Ask your designer for details.